ContactFour
Four Technologies, Inc. runs customer support through the Four app, through live chat on this website, and by email. Support handles questions about payments, orders, refunds, account access, and Four+ subscriptions.
How toReach Us
Customer support
Email support@paywithfour.com for account, payment, and order questions — it is the fastest route. Include the email address on your Four account and, if the question is about an order, the retailer name and order date.
Live chat
Select Contact Us in the footer of any page to open the chat window, or start a conversation in the Shopper Portal. Support is provided in English.
In the Four app
Open the app and go to Account → Help Center → Send us a message. You can also tap the question mark at the top of the Orders page and choose Send us a message.
Refunds and claims
To open a claim, go to the Orders page in the Four app, select the order, choose Report a Refund, then Submit a claim. Keep retailer confirmation emails, tracking numbers, and return receipts — support will ask for them.
Press and partnerships
Media enquiries go to press@paywithfour.com. Looking for a job instead? See our open roles.
Business address
Four Technologies, Inc.
20807 Biscayne Blvd, Suite 102
Aventura, FL 33180
United States
Except where the User Agreement or the Electronic Communications Delivery Policy says otherwise, legal notices to the company must be sent by mail to Four Technologies, Inc., Attention: Legal Department, at the address above — support email and chat are not a substitute. Many questions are already answered on How It Works, which covers eligibility, fees, late payments, and Four+. Privacy and data requests are described in the Privacy Policy. Four is available to U.S. residents who are 18 or older and meet additional eligibility requirements, and is not available in New Mexico.